Questions about COVID? Read our COVID-19 FAQ.

STAYING CONNECTED

While we believe space and freedom are important for the overall camp experience, we also desire for parents to feel connected with their children during camp. And obviously campers love to hear from parents to know that they are loved and missed. Here are some ways you can stay connected while your camper is with us:

SEND LETTERS AND CARE PACKAGES FROM HOME

We strongly encourage you to send letters and care packages to your camper at our camp address. Wondering what to send? Check out The Makings of a Great Care Package. In case you’re wondering, unfortunately we are not able to accept letters or care packages on Opening Day to be stored and delivered at a later date.

USE YOUR ONLINE ACCOUNT TO VIEW PHOTOS, SEND EMAILS, AND SEND LLYC CARE PACKAGES

To access all these features, log into your account and visit your camper’s itinerary.

Photos: We upload photos daily so you can take a peek at what’s happening during your camper’s session.

Emails: We offer a feature called Bunk1 that allows you or your family and friends to email your camper an encouraging message that we will print and deliver like regular mail. If campers want to reply to an email, they will need to send a handwritten letter via standard mail. In rare instances, we reserve the right not to deliver emails that we deem inappropriate for any reason at our own discretion.

LLYC Care Packages: We offer the ability to purchase and send your camper a care package from our camp store, the Sugar Shack. We offer lots of fun goodies ranging from apparel to granola bars.

POLICY ON PHONE CALLS & VISITS:

We do not encourage phone calls to your camper or allow visits. We have found that this disrupts the camp and camper experience. Please contact your camper as directed above through letters, care packages and emails through your account.

CAMP STORE

ECHO VALLEY

Echo Valley offers an on-site general store, the Sugar Shack, where campers are given the opportunity to purchase candy, snacks, clothing, and other merchandise. Spending money is not included in the registration fee, but parents or family can add money for their campers by visiting My Account. On average, campers spend $2-$4 per day on snacks and drinks. Campers are discouraged from bringing cash to camp for camp store purchases.

SINGING HILLS

Unlike Echo Valley, Singing Hills campers receive snacks and drinks from the Cantina in monitored, modest amounts as part of the daily camp program. The cost for these snacks and drinks is included in the registration fee at Singing Hills. Note: The Singing Hills Cantina also offers clothing and other merchandise on Opening and Closing Days for parents.

Or check out our online store where you can buy LLYC gear year round!

Lost & Found

LLYC is not responsible for missing items; however, items found at the close of each camp session are brought to the Kerrville office. If identifiable, items will be mailed postage paid to the home address on file via U.S. First-Class Mail. We ask that parents reimburse postage for return of Lost and Found items. Unclaimed items will be donated to a local charity after two weeks.

CONTACT US

If you have any questions, please don’t hesitate to contact us in the Kerrville office during the week at (830)-315-9220. Emily McRae, our camp registrar, will be happy to assist you. To contact someone at camp, please call the Sugar Shack at (830) 291-8627 between the hours of 8:00am and 5pm. One of our Sugar Shack staff members will assist you and help you get connected with the person you are looking for.

If you have a true emergency and need to get ahold of us quickly, you can call 830-291-8671. You will be prompted to Press 1 for emergencies, wait for the tone, and then press 82900. This will forward your call to the hand-held radio monitored 24 hours a day by an on-call H.E. Butt Foundation operations staff-member. Our staff take these calls very seriously, so please do not use this line except for actual emergencies that require immediate attention.

Questions?

Still have questions? We can help!

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